If you have questions about using the site, for faster service, please visit our QUICK HELP PAGE by clicking HERE before calling the customer care centre.

In order to serve you better, generalbilling.com uses multilingual, Canadian-based customer care centres in Toronto, Montreal and Vancouver that are available from 8.00am Eastern Standard Time to 8.00pm Pacific Standard Time - ensuring that you can actually speak to a real person during extended operation hours...

By Phone: simply call us at 1-855-999-4274

By e-Mail: customer.care@generalbilling.com

Or by Mail: To our National Customer Care center, Box 3780, VMPO, Vancouver, BC, V6B 3Z1

Feel free to let us know about your customer experience while using the site, or working with our customer care managers - it is our ultimate goal to make paying your bills as easy and as painless as possible!

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